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Privacy Policy – Sproggle

Last updated: March 2026

Sproggle ("we", "our", "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and store your personal data when you use our website or contact us regarding childcare services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Sproggle is a childcare agency based in West Sussex, United Kingdom.
We help families find trusted childcare professionals, including babysitters, nannies, temporary childcare and specialist support.

Contact details:
Sproggle
West Sussex, United Kingdom
Email: hello@sproggle.co.uk
Phone: 01243 278079

2. What information we collect

We may collect and process the following information:

Information you provide to us

  • Name

  • Email address

  • Phone number

  • Address / location

  • Details about your childcare needs

  • Information provided by childcare professionals (CV, qualifications, DBS, references, experience)

Information collected automatically

When you use our website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Cookies (see section 7)

3. How we use your information

We use your information to:

  • Match families with suitable childcare professionals

  • Respond to enquiries

  • Arrange bookings

  • Carry out recruitment checks

  • Keep records of placements

  • Improve our services

  • Comply with legal obligations

We only use your data when we have a lawful basis, including:

  • Your consent

  • Contractual necessity

  • Legal obligation

  • Legitimate business interests

4. Sharing your information

We may share your information with:

  • Families using our service

  • Childcare professionals registered with us

  • DBS / background check providers

  • Professional advisers (legal, insurance, accounting)

  • Website hosting providers

We will never sell your personal data.

We only share the information necessary to provide our service.

5. How we store your data

We store personal data securely using:

  • Password-protected systems

  • Secure email accounts

  • Trusted website hosting providers

We keep personal data only for as long as necessary, including for legal, safeguarding and insurance purposes.

6. Your rights

Under UK GDPR, you have the right to:

  • Access your data

  • Correct your data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data transfer

  • Withdraw consent

To request this, contact:

hello@sproggle.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others.

—Former Customer